Privacy Information During Registration
PlayMojo registration involves providing personal information through an email-based account flow. The observed registration process had two stages and completed successfully during testing. It requested details needed to create and identify an account, including contact, location and account information.
The registration flow displayed acceptance of the Terms and Conditions and Privacy Policy. It also displayed a separate consent option for promotional communications. These observations describe what appeared during registration and do not, by themselves, establish how information is stored, shared or retained.
Details Requested From Applicants
The registration form displayed the following fields. Some relate directly to account access, while others provide identity, contact or location details.
- Email and password;
- First name and last name;
- Date of birth and sex;
- Country and currency;
- Phone number;
- City, address and postcode.
The country and currency selectors required manual review during the observed flow. The phone field accepted input before any separate verification step was shown.
Email Confirmation And Account Access
After registration, a confirmation link was received by email. The link arrived 39 seconds after registration in the supplied test. Receipt of that message does not, on its own, prove that an email address was verified.
Email and password login was tested successfully. Password reset was also tested, and a reset email arrived 46 seconds after the request. These observations concern the available account flows and do not establish additional privacy practices.
When Verification May Apply
PlayMojo may request identity or other verification before approving a withdrawal. A payment-ownership check may also be required. Verification can be requested when account details are inconsistent, or when anti-fraud or source-of-funds review applies.
Verification is not described as an automatic requirement during registration. No document upload was shown in the observed registration flow. Verification may also be requested before promotional winnings are released.
Documents That May Be Requested
When checks are required, the published verification guidance identifies several types of supporting evidence. The requested documents can depend on the check being carried out.
- A passport, driving licence or national identity card for identity evidence;
- A recent utility bill or bank statement as proof of address;
- Card, bank account or e-wallet evidence confirming payment ownership.
Documents can be uploaded from the account Documents section. Accepted upload formats include PDF and common image formats.
Verification And Withdrawal Processing
Funds may remain pending until identity, address and payment-ownership checks are completed. Document review may take place before the listed withdrawal processing period begins.
No guaranteed verification timeframe is stated in the supplied account guidance. Completing a document check does not guarantee withdrawal approval if other account checks remain open.
Operator And Contact Details
The operator identified for PlayMojo is Aveazure SRL. This information identifies the operator context only and does not establish a particular privacy role, legal jurisdiction or data location.
For general assistance, PlayMojo provides 24/7 live chat and email. The published support address is support@playmojo.com. You can also visit the PlayMojo online casino site for general navigation to the service.