Available Contact Options
PlayMojo provides two confirmed ways to make contact: live chat and email. Both options are available 24/7, so visitors can choose the channel that best suits their enquiry.
For general navigation, the PlayMojo online casino homepage may also help you find the relevant area before contacting support. It does not replace the confirmed contact channels listed here.
Contact PlayMojo by Live Chat
Live chat is an available contact option for enquiries that are easier to explain through a conversation. Use the live chat channel when you prefer to communicate without composing an email.
Live chat is available 24/7. The available contact information should be checked before starting an enquiry, particularly if you are moving between different pages or devices.
Contact by Email
Email provides another confirmed way to contact PlayMojo. Send enquiries to support@playmojo.com when written communication is more suitable.
A clear subject and concise explanation can make an enquiry easier to understand. Include only relevant, non-sensitive context that helps explain what you need clarified.
Choosing a Contact Method
Both confirmed channels are available 24/7. Your choice can depend on how you prefer to present the enquiry and whether written detail is useful.
- Choose live chat when a conversational contact method suits your enquiry;
- Choose email when you prefer to provide a written explanation;
- Use the channel that lets you describe the matter clearly and accurately.
Preparing a Clear Enquiry
There is no need to add unnecessary personal or sensitive information to a general enquiry. Focus on the matter you want clarified and provide relevant context where appropriate.
- Identify the reason for contacting PlayMojo;
- Choose one of the confirmed contact methods;
- Prepare useful, non-sensitive context, such as relevant dates or references when applicable;
- Write the enquiry clearly and state what you want clarified.
Protecting Your Contact Details
Take care when sharing information through any contact channel. Do not send passwords, authentication credentials, one-time codes or full card security codes in an enquiry.
Review the recipient and message before sending. Keep the information limited to what is relevant, and use the confirmed PlayMojo contact options for your enquiry.